Excellent staff and what a selection!

My first experience with She Said Yes Boutique was wonderful for my daughter’s homecoming. Their customer service is top notch in person and via their social media. We will definitely be back for my daughter’s next school dance!

Such a good experience. Have been here multiple times for prom/ homecoming dresses. Just went here recently to look at wedding dresses and everyone was so helpful and nice! Gave tones of advice and made everyone so comfortable. Definitely recommend!!

Found my dream dress! They have a good selection of dresses in which are extremely affordable! Staff was very friendly and fun! Thank you for making this day special!

We just left there and I just couldn’t wait to do this review. The experience we had here you just can’t get at those big wedding dress stores. I was not the bride picking out the dress, but as the maid of honor I can truly say I could not have asked for a better experience watching my friend glow with excitement the minute we walked in. All the consultants are so friendly and matched her excitement and energy. However, what truly made the experience was our consultant Hannah. She knew so much about wedding dresses and was so personable. Cracking jokes with us like she was part of the bridal party and made everyone feel so welcomed. The private room to try on dresses, the low prices, the amount of dresses, and the cute photo booth they have set up were just some of the added bonuses. Thank you Hannah for making Amanda the bride feel so special!

Five stars ⭐️ ⭐️⭐️⭐️⭐️ An awesome boutique for any special occasion. Excellent selection and reasonably priced. Within minutes of arrival my daughter was able to find a beautiful and perfect homecoming dress! Exceptional and award winning customer service by the staff and the owner. Always makes any experience very enjoyable, fun and rewarding. We are happy we shopped LOCAL in Old Town Winchester and look forward to consigning our gala dresses for new styles in our closet. Thank you She Said Yes Boutique!!! We will be back.
-Karina and Ellie!

Nothing but 5 star experiences at She Said Yes. I recommend them to anyone shopping for a wedding gown, prom dress, wedding guest or just formalwear.
I went shopping for my wedding dress off the rack here, and the selection was great. I ended up getting a different wedding dress elsewhere, but had a few “top choices” here that would have all been amazing had I not found “the one” elsewhere. They carry a wide range of sizes and have racks full of various styles at every price point and size. But the thing that really makes SSY stand out is the amazing service. The patience and attentiveness of the ladies who work there is unmatched. So many bridal boutiques in the northern VA area tend to be uptight and strict about appointment times, how many dresses you can try etc., but I never felt any of that here. I was never rushed and the ladies were so supportive of me, helping me think through all my choices. They also had great insights on what alterations could be done to each dress and how much they would cost. I felt such relief and comfort working with them and really felt cared for.
My mom also tried several formal gowns for my wedding, and they had a great selection for that as well.
A general note that since they sell off the rack items the selection varies based on when they get new pieces in. If looking for something specific I recommend chatting with the employees and asking them when they’re getting new pieces, they were really forthcoming with letting us know when new looks would be arriving so we could come back and browse the new selection.
They also carry shoes and accessories, even fun pieces for bachelorette parties and bridal showers. I did end up buying a pair of heels here for my wedding at a great price point!
Between the solid selection, friendly service, and affordability, I can’t recommend SSY enough!

My name is Brooke Russell and I am a local wedding planner. She Said Yes is the most elaborate Wedding/Prom Consignment shop in Winchester! She Said Yes generously donated a gorgeous full lace wedding dress, jewelry, headpiece, and make up bag (pictured in my last post)! I would definitely work with them again.

Thank you for the perfect dress and fabulous shopping experience. After a horrible experience wedding dress shopping 15 years ago, I swore I would shop around. Well, I didn't need to. Service was great and the dress was amazing!

Super disappointed with the “owner”! Spent $221 on the dress and $160 on alterations for a stained dress!! Not happy at all!

We went to this boutique after being referred by a young lady that goes to school with my daughter who also works there! Our experience during the dress search and trying process was great! The manager as well as the gal that referred us definitely went way above and beyond. The dress my daughter fell in love with had some stains on it, we inquired about ordering a new one but given the timeframe we needed it, it was going to double the cost of the dress, not an alternative we were thrilled with! The manager tried to clean the spots on the dress and even mentioned the option of a discount of the spots did not come out!
We left cc info with the shop and took the dress to an alteration shop to ensure alterations could all be done in time. Since the alterations could in fact get done in the timeframe we had, I called and the payment in full ($221)was processed over the phone. The spots on the dress were still damp at the time so I didn’t request a discount at that point.
At my daughters final fitting, ms lee pointed out the stains were still there!
I contacted the shop to see if they would offer any kind of discount given the dress was stained! The manager advised she would have to contact the “owner” to see if she’d be willing. I sent photos where the stain is visible instead of going into the shop with the dress as we had already left for FL where my daughter is attending prom!
I got a call back from the manager stating the owner is not willing to offer any type of refund but would offer the advice to MACHINE WASH the dress….this blew me away! Even a professional cleaner advised against even hand washing it!

Oh and then she also offered a $20 store credit! Really?!? No thx, definitely won’t be shopping there ever again!!

I went wedding dress shopping here with my family and it was a great experience!

I really liked that the dresses are sold off rack and well priced. I tried on dresses from $150 to $800 and all were good quality. I like that you can leave with your dress— you’re not just trying on samples and then ordering it in. I also liked that they had some nice consignment dresses available.

Everyone was very nice, friendly, and helpful but not at all pushy. I was a little afraid wedding dress shopping would be more stressful than fun, but this shop made it such a good experience!

Took my granddaughter to find a prom dress and they were so helpful She found a beautiful dress!

Didn't find my dream dress, but the staff is amazing and very helpful. Would recommend starting the dress search with them!

Nan and her girls are awesome! The sizing and pricing is inclusive and both me and my sister found our wedding dresses here and were thrilled with the experience from start to finish! 10/10 recommend

Update: I spoke with Hannah, a manager. I explained the situation. She apologized and assured me that the associate will be reminded to check about dresses BEFORE she charges a client. Now I just have to wait for the refund. I will update.
I took my daughter here to find the perfect homecoming dress. She had picked out this store and was so excited for her first boutique shopping experience. She even booked her own appointment! We were immediately greeted by a lovely mature lady. She was so nice. My daughter found several dresses that she liked. The lady took us to a private room where my daughter could try on the dresses. She found one that she loved. We decided to purchase the dress. A younger blonde woman checked us out. She rang up the dress and told me it was ready for payment. I paid with my card. After I had paid, this younger woman proceeded to tell us that she’s sorry but she can’t sell us this dress since someone else from my daughter’s school had purchased the same one. This wouldn’t have been an issue except I had already paid for the dress. My daughter overheard this so she immediately became sad and distressed. Now she suddenly can’t have her dream dress. I told my daughter it was ok and to see if she couldn’t find something else that maybe was better. I asked the girl about a refund and told her to wait to see what we found. The girl called the main manager/owner ? on the phone. I had wanted to wait to see what my daughter found before they refunded the transaction. My daughter found a couple of other dresses to try on. The mature lady was helping us and apologizing for the incident. My daughter tried on the dresses and decided she really likes one. We go out to the register. The younger woman tells me my card has been refunded but it’s going to take “several days” for the refund to clear. This is an issue for me. I’m a single mom and had budgeted $150.00 for this dress. Now keep in mind that the first charge was around $128.00. I was now in a position where my daughter found another dress which was below a hundred but when you deduct what I had been charged it didn’t leave me with much. I wound up using credit to be able to buy my daughter’s dress. The mature lady did give us a discount for our issues. She was a really nice and professional sales associate. I was NOT impressed with the younger woman. She should have checked that the dress wasn’t restricted BEFORE she sold it to me and charged me. Then she should have waited before she did the refund to see what the difference between the two charges was. This is especially true considering I was clearly using a card and she should have known the refund wouldn’t be immediate. She caused unnecessary stress by not doing her job properly. The mature lady made the shopping experience good because if it had been the other one I would not be leaving four stars nor recommending this store. I hope the owner reads this and trains her younger employee better.

I had the most amazing experience here! Nan and Hannah were so kind to me and family! They let me try on any style I wanted and were so patient with me! I couldn’t have asked for a more perfect experience! I highly recommend this boutique for brides searching for their perfect wedding dress!