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Update: I spoke with Hannah, a manager. I explained the situation. She apologized and assured me that the associate will be reminded to check about dresses BEFORE she charges a client. Now I just have to wait for the refund. I will update.
I took my daughter here to find the perfect homecoming dress. She had picked out this store and was so excited for her first boutique shopping experience. She even booked her own appointment! We were immediately greeted by a lovely mature lady. She was so nice. My daughter found several dresses that she liked. The lady took us to a private room where my daughter could try on the dresses. She found one that she loved. We decided to purchase the dress. A younger blonde woman checked us out. She rang up the dress and told me it was ready for payment. I paid with my card. After I had paid, this younger woman proceeded to tell us that she’s sorry but she can’t sell us this dress since someone else from my daughter’s school had purchased the same one. This wouldn’t have been an issue except I had already paid for the dress. My daughter overheard this so she immediately became sad and distressed. Now she suddenly can’t have her dream dress. I told my daughter it was ok and to see if she couldn’t find something else that maybe was better. I asked the girl about a refund and told her to wait to see what we found. The girl called the main manager/owner ? on the phone. I had wanted to wait to see what my daughter found before they refunded the transaction. My daughter found a couple of other dresses to try on. The mature lady was helping us and apologizing for the incident. My daughter tried on the dresses and decided she really likes one. We go out to the register. The younger woman tells me my card has been refunded but it’s going to take “several days” for the refund to clear. This is an issue for me. I’m a single mom and had budgeted $150.00 for this dress. Now keep in mind that the first charge was around $128.00. I was now in a position where my daughter found another dress which was below a hundred but when you deduct what I had been charged it didn’t leave me with much. I wound up using credit to be able to buy my daughter’s dress. The mature lady did give us a discount for our issues. She was a really nice and professional sales associate. I was NOT impressed with the younger woman. She should have checked that the dress wasn’t restricted BEFORE she sold it to me and charged me. Then she should have waited before she did the refund to see what the difference between the two charges was. This is especially true considering I was clearly using a card and she should have known the refund wouldn’t be immediate. She caused unnecessary stress by not doing her job properly. The mature lady made the shopping experience good because if it had been the other one I would not be leaving four stars nor recommending this store. I hope the owner reads this and trains her younger employee better. - 10/03/2024 

I had the most amazing experience here! Nan and Hannah were so kind to me and family! They let me try on any style I wanted and were so patient with me! I couldn’t have asked for a more perfect experience! I highly recommend this boutique for brides searching for their perfect wedding dress! - 9/18/2021 

Everyone is absolutely wonderful! They are extremely helpful and just so sweet. Very personable and all around great. When I walked in to look at dresses to see their selection initially, Nan was so sweet and also helped with vendor suggestions and welcomed me back to try on dresses to get an idea of what I liked before bringing my my girls. Decided to try some on the next week by myself and they helped me find my dream dress! They were honest and caring, I couldn't have imagine a better experience and it's all thanks to these ladies! The prices are unbeatable and they have a wonderful selection. I would highly recommend them to everyone, just an all around amazing experience to help me make the big day perfect and find my dream dress! - 4/01/2022 

I had an amazing experience looking for a wedding dress. My big venue wedding was postponed due to Covid but we decided last minute to still get married on our original date. I decided I wanted
To save my original dress for my big wedding so I went on the hunt for a new dress a few weeks before and found She Said Yes Boutique. Not only was the staff super sweet, they were able to make it a really intimate experience for my mom and I. I can’t recommend this boutique enough. Not the mention that their prices were super affordable and had a great selection of sizes, as well as accessories. I ended up getting a dress, the veil, a hair comb, and a belt for the dress for well under my budget. Pictures don’t do it justice for how beautiful this dress is and sparkles in the sun. ALSO it had pockets !! - 3/17/2021 

Truly magical experience watching my oldest daughter and her friends try on homecoming dresses. Nan was amazing and took care of everything. My daughter found the perfect dress! Highly recommend this shop not just for the beautiful dresses but for the experience! - 8/03/2021 

Everyone was amazing, nan was great at helping me and my daughters pick my dress for my wedding. - 8/27/2022 

Good selection of styles for homecoming dresses. Well organized. Friendly and helpful. Yes provided comfortable chairs for waiting and watching as dresses were tried on.
This is a specialty shop at its best. - 10/19/2019 

ABSOLUTELY AMAZING!!!! Naan was so welcoming and helpful because I had absolutely no idea what I wanted and then when we found the perfect dress I knew ❤ She even said I was glowing I knew it was the perfect dress...I cant recommend them enough It was the best Experience I had - 4/16/2021 

the owner helped us out today, she was FABULOUS. we had an amazing experience, with an excellent dress selection. she was down to earth, there when we needed her and overall helped make my dress choice easy and stress free. I'm so glad we came here!
thank you so much! - 2/14/2021 

Took my granddaughter to find a prom dress and they were so helpful She found a beautiful dress! - 4/27/2024 

I went wedding dress shopping here with my family and it was a great experience! I really liked that the dresses are sold off rack and well priced. I tried on dresses from $150 to $800 and all were good quality. I like that you can leave with your dress— you’re not just trying on samples and then ordering it in. I also liked that they had some nice consignment dresses available. Everyone was very nice, friendly, and helpful but not at all pushy. I was a little afraid wedding dress shopping would be more stressful than fun, but this shop made it such a good experience! - 2/27/2021 

I didn't have an appointment. My husband and I decided to elope. The lady there welcomed me with open arms, and helped me find my dream dress. Even though I didn't have an appointment she didn't make me feel rushed or less important. - 6/27/2022 

What a wonderful experience! The owner is a beautiful person who took the time with me and my family to help me find the right dress for my wedding. She is so sweet and I found the perfect dress! She even stayed open late for us, which was so sweet. Thank you again! #shesaidyes - 3/26/2017 

I had a great experience! The girl who assisted be was actually on her first solo shift and she did amazing and accommodated everyone. She let me go pick the dresses I liked and then let my mom, MIL and friend pick some. She was so sweet.
I wound up buying the first dress I tried on! Because these are samples you are able to leave with your dress on the same day! there was some pilling and stains but it was completely fixed when I had it altered by tangs in manassas. - 6/16/2024 

I came here in hopes of finding a dress a couple of weeks before my wedding. There were complications with my original dress and I was in a panic. Hannah helped me from the second I walked in the door to the second I left. She was looking at the dresses my mom and I had picked out and was asking questions about what I liked and didn't like. She actually ended up picking what would become my dress! She helped me put it on and I instantly fell in love. She helped me to have a wonderful experience and helped me find my dream dress. It truly made my wedding! Everybody was so in awe of it. Thank you Hannah! - 9/27/2023 

Terri was amazing I was freaking out about my wedding dress and she made it work by adding a lace up back to my already lace dress😊
it was beautiful - 10/07/2020